7050 W Palmetto Park Rd

STE 15-465

Boca Raton, FL 33433

Frequently Asked Questions

Please read our FAQ to get answers instantly.

Shipping methods and charges

All products ship from the USA / FL.

USA domestic shipping method is FedEx standard overnight or 2-day service. USA domestic shipping excludes Canada, Alaska, Hawaii and USA territories. These are considered International for the shipment purposes.

International shipping is handled by DHL Express with 2-3 day typical delivery. We have a good relationship with DHL Express and can offer low rates to most anywhere in the world. 

International shipping charge is depends on the destination. Sometimes DHL adds a huge “remote area delivery” upcharge in which case USPS Priority International can be used. You may contact us to arrange it.

 

Which payment methods are accepted in the Online Shop?

We accept the following:

  • PayPal payments with or without account.
  • Stripe -payments using Credit Card
How long will delivery take?

We process orders every business day and most order ship the same day if ordered prion noon Eastern USA time.

Domestic USA shipments ship via Fedex take either 1 day or 2days depending on the service chosen.

International DHL Express shipments take typically 1-3 days to reach. Some exception for remote areas can take longer. Canada orders are typically delivered the next day.

How secure is shopping in the Online Shop? Is my data protected?

We use PayPal and Stripe payment processors and never control, store or see any of your payment details.

Your email, delivery address and phone information is stored on our website under your account controlled by you. We will never share any information to any 3rd parties. All details are outlined in our privacy policy and terms and conditions. By ordering you agree to our privacy policy and terms and conditions.

 

What exactly happens after ordering?

You will receive an order confirmatio email from either PayPal or Stripe.

If you ordered during business days prior to noon eastern USA time (GMT-5) your order will ship the same day. Otherwise your order will ship the next business day.

You can expect delivery within 1-3 days for most locations. Small amount of international locations take longer to deliver.

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